RESEARCH PURPOSES ONLY · NOT FOR HUMAN CONSUMPTION

Refund Policy

Last updated: [Date When Published]

All sales are final. We will reship a product at no cost when a shipment arrives damaged or is lost in transit. We do not issue refunds or reshipments based on research results, perceived effects, or dissatisfaction with a product’s performance.

Damaged Shipments

If your order arrives damaged, contact [email protected] within 7 days of delivery with your order number and photos of the damaged product and packaging. Once verified, we will reship the affected item at no additional cost.

Lost Shipments

If tracking shows no delivery and has not updated for 10 business days, or the carrier confirms the shipment as lost, contact support with your order number. Once the carrier confirms non-delivery, we will reship the order at no additional cost.

What This Policy Does Not Cover

  • Change of mind or ordering the wrong item.
  • An incorrect shipping address supplied at checkout.
  • Dissatisfaction with research results or perceived effects of a product.
  • Products that have been opened, used, or altered.
  • Claims submitted after the reporting windows above.

How to File a Claim

Email [email protected] or use our contact page with your order number, a description of the issue, and photos where applicable. We review every claim on a case-by-case basis and respond within one business day.

Products are not for human or veterinary use, not for use in diagnostic procedures, and have not been evaluated by the U.S. Food and Drug Administration.

RESEARCH USE ONLY. All products sold by Peptide Global are intended strictly for in-vitro research and laboratory use. Not for human consumption. Not intended to diagnose, treat, cure, or prevent any disease. Not for use in food, cosmetics, or any application involving administration to humans or animals.